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Legal

Terms of Service

Last updated: January 1, 2025

1. Agreement to Terms

By accessing or using the Thorworx Industries Inc. ("Thorworx," "we," "us," or "our") website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.

2. Products and Pricing

All products listed on our website are subject to availability. We reserve the right to modify, discontinue, or change pricing of any product at any time without prior notice. Prices are listed in Canadian Dollars (CAD) unless otherwise stated. We make every effort to display accurate product descriptions and images, but we do not warrant that descriptions, images, pricing, or other content is error-free.

3. Orders and Payment

By placing an order, you represent that the information provided is accurate and that you are authorized to use the payment method submitted. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear fraudulent, contain errors in pricing or product information, or exceed reasonable purchase quantities.

All payments are processed securely through our third-party payment provider. Thorworx Industries Inc. does not store your credit card or payment information on our servers.

4. Shipping and Delivery

We ship to all provinces and territories across Canada. Shipping times and costs are calculated at checkout. Thorworx Industries Inc. is not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

5. Returns and Warranty

Returns and warranty claims are governed by our Warranty Policy. Please review that policy for complete details regarding our 30-day return policy, 2-year manufacturer warranty, and 3-year technical support coverage.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Thorworx Industries Inc. and is protected by Canadian and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

7. User Conduct

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair our website or interfere with any other party's use of the website. You agree not to attempt to gain unauthorized access to any portion of the website or any systems or networks connected to the website.

8. Product Safety

Welding equipment is inherently dangerous and must be operated in accordance with all applicable safety standards and regulations. By purchasing our products, you acknowledge that you understand the risks associated with welding and agree to use our equipment safely and in accordance with the operator's manual provided with each machine. Thorworx Industries Inc. is not responsible for injuries or damages resulting from improper use.

9. Disclaimer of Liability for Damages

Thorworx Industries Inc. shall not be held responsible or liable for any property damage, personal injury, death, or any other loss or damage of any kind arising from or related to the use, misuse, or inability to use our welding machines, accessories, or any related products. This includes, without limitation, damage to materials being welded, surrounding property, vehicles, structures, or any other equipment. By purchasing and using our products, you acknowledge and accept full responsibility for the safe operation of the equipment and any resulting outcomes.

To the maximum extent permitted by applicable law, Thorworx Industries Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of our website or products. In no event shall our total liability exceed the amount you paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Thorworx Industries Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of our website, violation of these Terms, or infringement of any third-party rights.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the Province of Ontario.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to this page. Your continued use of the website following any changes constitutes your acceptance of the revised terms.

13. Contact

If you have any questions about these Terms of Service, please contact:

Thorworx Industries Inc.

Niagara Falls, Ontario, Canada

Email: sales@thorworx.ca

Phone: +1 (647) 922-7876